Newsletters and customer e-mails are very helpful to keep in touch with customers, regardless of whether they are currently active buyers or not. In your own specific layout and with your own inspiring content you inform customers on new products or services, or on news about your company. I will support you with creating compelling newsletters for your customers in Germany and Austria. 

And if you would like to engage in more advanced customer communications, my experiences from working in the sales division of Sino-German car manufacturer Borgward could be helpful when starting your CRM in German speaking markets.